Refunds/Exchanges/Returns - 2

We are pleased to accept exchanges on any unworn/undamaged/unwashed items, in perfect condition with tags attached and accompanied by a receipt. You may exchange merchandise within 5 days after receiving your order and we will allow one (1) exchange per order. Once your return package is received, it will be processed within two (2) business days and an email confirmation will be sent once completed. Please note when returning an item the shipping fees are non-refundable and are the responsibility of the buyer.

We DO NOT issue refunds. EXCHANGES ONLY.

No exchanges on sale items.  Only exception is for items purchased on Pre-Order but items must still meet exchange terms.  Additionally, exchanges are performed based on availability. We DO NOT set aside specific sizes until the exchanged item is received by our receiving department. In the event the replacement item is no longer available, accommodations of equal or greater value can be made on a case by case basis. 

IMPORTANT: Butterflyarmor.com reserves the right to decline an exchange if the terms described above have not been met.

Click here for exchange instructions